Episode 132: From Therapist to Boss: Leadership Roles in Group Practice [featuring Lindsay Keisman]
In this episode, Patrick Casale talks with Lindsay Keisman about the intricacies of transitioning from a thriving therapist to an equally triumphant business owner.
Key takeaways:
- Leadership Transition - Navigating the transition from individual contributor to effective leader means understanding that it’s not an overnight change. This requires intentional development, clear communication, and alignment with the responsibilities of the new role.
- Mentorship is Vital - New leaders need more than just how-to books on business ownership to thrive; dedicated mentorship time and real-life guidance from those above them are instrumental in shaping a leader's ability to navigate complex business environments.
- Importance of HR and Leadership Knowledge - Understanding HR practices and leadership dynamics isn't just helpful; it's crucial in setting up a resilient culture and fostering a safe and structured work environment in group practices.
If you are in a leadership role in group practice, developing a good business sense and being a strategic and proactive leader is vital to business success and developing solid relationships with employees built on supportive guidance and mutual respect.
More about Lindsay:
Lindsay Keisman is a business and leadership coach focused on helping people become amazing leaders in their business. Lindsay is also a therapist and owns Pivotal Counseling Center, a mental health group practice with 3 locations in Illinois. Lindsay has a double masters in Counseling and Organizational Psychology, and is also certified as a Senior Professional in Human Resources. Lindsay is a mother to 3, enjoys spending time with her husband and extended family, and volunteers for causes in her community. Lindsay is known for helping clients design businesses that allow them to do what matters most to them. Business should exist to build a beautiful life, not become the ruler of your entire life.
Get a 10% discount on your first package of 1:1 coaching with Lindsay if they mention this podcast.
- Website: leadingyourpractice.com
- Facebook: facebook.com/groups/leadingyourpractice
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Thanks to Our Sponsor: The Receptionist for iPad
I want to thank The Receptionist for iPad for sponsoring this episode.
The Receptionist offers an iPad list check-in option where clients can scan a QR code to check in, which negates the need for you to buy an iPad and stand. Go to thereceptionist.com/privatepractice and sign up for a free 14-day trial. When you do, you'll get your first month free. And don't forget to ask about our iPad list check-in option.
Mentioned in this episode:
The Receptionist for iPad
I want to thank The Receptionist for iPad for sponsoring this episode. From new patients faced with an empty lobby and no idea where to find their therapist to clinicians with a session running over time and the doorbell ringing, some of the most anxiety-ridden moments of a therapy appointment happen before a session even starts. The Receptionist for iPad, helps you tackle some of that pre-appointment apprehension and anxiety. The Receptionist for iPad is an easy-to-use digital client check-in system that helps your visitors check in securely to their appointments and notify their practitioners of their arrival via SMS, email, or your preferred channel. No more confusion, and less lobby checking or having clients sign in on paper logbooks. It can even help you upgrade and update your demographic information for your clients as well and even validate parking. Start a 14-day free trial of the Receptionist for iPad by going to thereceptionist.com/privatepractice. Make sure to start your trial with that link and you'll also get your first month free if you decide to sign up.
